YOUR SOLAR INSTALLATION GUIDE

An indicative price was received very quickly and the resulting initial survey was arranged soon after, and was very thorough. The quotation was received promptly and the work was scheduled for a close, convenient date. The operatives who carried out the solar PV panels installation and the electrician who connected-up and commissioned the system worked well. Communication was good from So Energy throughout the whole process from the initial enquiry to the post completion handover.

- Peter

So Energy installed my solar a few months ago and i'm Sooo happy with the system. The So team were extremely helpful and supportive in designing my array, and the final install was very smooth. With energy prices looking to head up, i'm very glad that I was able to install solar now (helped by the 0% 3year loan that So Energy also provided me with).

- Mark

Competitive price with the possibility of a 0% interest-free loan to install solar panels and batteries. Excellent and regular communication. Efficient installation. Overall, very happy with service.

- Akhilesh

I have found So Energy to be an excellent supplier of renewable energy with reasonable rates including split tariffs. What is even more appealing is the customer service. They also arranged our solar panel installation. I have had occasion to raise many queries in the years that I have been a customer and they never fail to respond promptly and in a very personal manner.
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- David

Customer care has generally been excellent, planning and installation of solar panels last year was also excellent. Tariffs competitive 😀👍
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- Matthew

The planning and the operation of installing the solar panels was excellent. The work was done with the minimum of disruption and on schedule. So Energy are to be congratulated on their product and we recommend them most strongly.

- John

I've been with So Energy for a good while now. They are consistently competitively priced and their commitment to green energy is something that matters to me.I recently moved house, so decided to bite the bullet and have solar PV installed with So Energy. So far, so good! Installation was quick and efficient, and the system is very effective indeed. The customer service has been attentive and supportive throughout - highly recommended.

- Mr Rowe

Excellent after-installation support as expected. Good communication, timely support provided despite Christmas break, crew here very early and job done in a couple of hours max.

- Great Uncle

Put my solar with So Energy having had issues trying to resolve initial registration. They took me through the steps and I now have it resolved. Great service.

- Amanda

We had Solar Panels fitted by So Energy recently.The Team were very cooperative & kept us informed all through the process.The workmanship was clean & tidy too, which was good to find, from the install to the electricians work.Thank you very much.

- Tracy

Our Duracell solar installation was managed by So Energy very well and quickly. We are very pleased with the system and have no regrets in going solar through So. We have had need of a little support from Duracell since but their support is superb and it was resolved perfectly and on the same day.

- Steven

I had a dedicated person dealing with my solar. Hassan kept me informed and advised me of the steps I needed to take to ensure this was transferred into my name. He made the whole thing easy for me and got me a great deal! Hassan was brilliant throughout!

- Amanda

I had solar panels installed through So Energy as I am already a customer of theirs and have their energy supply. It was a trouble free, smooth experience.For once in a very long time…people showed up on time and actually did what they were meant to, without a fuss. Everything was left tidy and clean and …..it all worked!I am hugely impressed!

- Nicky

Overall, the process was very good. I completed an online survey for the Solar, and once I agreed the very competitive quote they sent a team round to complete the survey. Once we had agreed the revised design, installation was booked. The scaffolding team were really good, an efficient safe platform was erected, even over the conservatory, and they left no mess.The installation team arrived about an hour before the panels, but they were eventually all delivered and they started the install. They worked incredibly hard in one of the hottest day of the year, and they stayed a little later to finish the job in one day. The electrician, Pedro, arrived and introduced himself, and he was very polite and competent, explaining all that he was doing and making suggestions to improve on the original installation plan (a better location for the battery array)Within two days, the system was up and running, and seems to be producing a lot of energy. The Duracell mobile app is good, but I've found that it needs to be closed and reopened sometimes as it gets a bit stuck. So far, I'm really happy - looking forward to seeing the reduced bill and the payments for the excess energy that I am sending to the grid. It would be nice if there was a So Energy mobile app to check my bills on.

- Mike

When I needed advice re: Solar Panels the team on the phones were first class trying their best to resolve the problem.

- Mary